Support

Pre-purchase

Request support


Business Products
(ActiveImage Protector / Other products )

* Technical support: support@actiphy.com
* Others (Pre-sales/Licensing question): global-info@actiphy.com
※Business hours: 9:30~12:00 and 13:00~18:00 (JST) Mon.- Fri.

After-purchase

Request support

Business Products
(ActiveImage Protector / vStandby AIP / vStandby )

Please refer to the terms as specified in your “Technical Support Services Agreement”.
※Technical support is only valid during maintenance support period.

Knowledge Base
Support lifecycle Policy
Resource(Technical documentation)
Tutorial/Webinar