System Requirement
- ActiveImage Protector
ActiveImage Protector 2022 Server
Hardware
Pentium 4 or above Main Memory:
2GB or more. Hard Disk:
650MB or more of available disk space. DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment. Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Operating System
Windows：
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019 / 2022 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
- Installation of Virtual Edition using Guest key supports virtual machine on Hyper-V or VMware vSphere only.
Hypervisor：
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012/2012 R2 Hyper-V
- VMware vSphere ESX[i] 5.1 / 5.5 / 6.0 / 6.5 / 6.7/ 7.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- As for the backup source OS for HyperAgent, please refer to our knowledge Base
- HyperAgent feature is not available on ActiveImage Protector Server vPack. and IT Pro.
- HyperBack (agentless backup) feature is not available on Citrix Hypervisor、Proxmox VE and Nutanix AHV.
- For the support information about the other hypervisors, please contact us.
Supported File System
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- Storage media with a 512 byte sector size or more is supported.
Internet Connection
- Indispensable when using HyperAgent.
Deduplication
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment (Windows PE)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
- exFAT is only supported when backing up full sector
- Backup and Recovery of Linux are not supported with IT Pro
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Linux Boot Environment
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Actiphy Boot Environment Builder
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2022 Desktop
Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Operating System
Windows 10 (x64) or later Windows Desktop OS including Windows 11
File System
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- Storage media with a 512 byte sector size or more is supported.
Others
Internet connection is required for activation of the product and installation of the most recent updates.
- Indispensable when using HyperAgent.
Deduplication
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment (Windows PE)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
- exFAT is only supported when backing up full sector
- Backup and Recovery of Linux are not supported with IT Pro
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Boot Environment (Linux)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Actiphy Boot Environment Builder
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2022 Linux
Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or above. 3GB is recommended for “RescureBoot”.
Hard Disk Space:
2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment.
- 512 MB or more of available hard disk space is required when Boot Environment is not included.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive:
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Note:
- ActiveImage Protector Linux Edition supports only x86_64 architecture
- Secure Boot is not supported.
Internet:
Internet connection is required
Operating System
- Red Hat Enterprise Linux：8.0 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- CentOS：8.1 – 8.4 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- Oracle Linux：8.1 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- AlmaLinux 8.3 – 8.6
- MIRACLE LINUX 8.4
- Rocky Linux 8.3 – 8.6
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- Internet connection is required /li>
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS
- Debian 9 – 11
Notes on installation of the product
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on clone OS of Red Hat Enterprise Linux, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel - If installing the product on Red Hat Enterprise Linux, CentOS or clone OS of the equivalent OS, please make sure the following packages are installed to install services only.
fuse.x86_64, gcc.x86_64, samba-client.x86_64, unzip.x86_64, vim-common.x86_64, zip.x86_64, libsmbclient.x86_64, elfutils-libelf-devel.x86_64, libnsl.x86_64, perl.x86_64
- For more information,click here
File System
Linux Ext2, Linux Ext3, Linux Ext4, XFS, Linux Swap, Linux LVM (volume group and logical volume), Linux RAID
- Linux RAID is not supported if RAID is configured by using dmraid.
- Bare metal recovery of Linux RAID by using mdraid is not supported.
- For backup image files for file systems other than the above, a full sector backup is created.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocol, and NFS（shared folders of Windows OS and Samba）
- Backups cannot be directly saved to CD-R, DVD-R, etc., or tape devices.
Windows console for remote management capabilities
The ActiveImage Protector Linux Edition comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured. For a more detailed settings and procedures, please refer here.
Boot Environment (Linux)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
ActiveImage Protector 2022 Cluster
Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
is needed to install, boot, or start up the ActiveImage Protector boot environment.
Operating System
Windows:
Windows Server 2022
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Windows Server IoT 2019 for Storage
Windows Storage Server 2016
Windows Storage Server 2012 R2
Supported cluster product:
Windows Server Failover Clustering（MSFC）
File System
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- Storage media with a 512 byte sector size or more is supported.
Deduplication
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment (Windows PE)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
- exFAT is only supported when backing up full sector
- Backup and Recovery of Linux are not supported with IT Pro
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Boot Environment (Linux)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Actiphy Boot Environment Builder
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2022 Virtual
Hardware (Windows)
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Hardware (Linux)
CPU:
Pentium 4 or above
Main Memory:
2GB or above. 3GB is recommended for “RescureBoot”.
Hard Disk Space:
2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment.
- 512 MB or more of available hard disk space is required when Boot Environment is not included.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive:
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Note:
- ActiveImage Protector Linux Edition supports only x86_64 architecture
- Secure Boot is not supported.
Internet:
Internet connection is required
Operating System (Windows)
Windows：
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019 / 2022 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
- Installation of Virtual Edition using Guest key supports virtual machine on Hyper-V or VMware vSphere only.
Hypervisor：
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012/2012 R2 Hyper-V
- VMware vSphere ESX[i] 5.1 / 5.5 / 6.0 / 6.5 / 6.7/ 7.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- As for the backup source OS for HyperAgent, please refer to our knowledge Base
- HyperAgent feature is not available on ActiveImage Protector Server vPack. and IT Pro.
- HyperBack (agentless backup) feature is not available on Citrix Hypervisor、Proxmox VE and Nutanix AHV.
- For the support information about the other hypervisors, please contact us.
Operating System (Linux)
- Red Hat Enterprise Linux：8.0 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- CentOS：8.1 – 8.4 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- Oracle Linux：8.1 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- AlmaLinux 8.3 – 8.6
- MIRACLE LINUX 8.4
- Rocky Linux 8.3 – 8.6
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- Internet connection is required /li>
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS
- Debian 9 – 11
Notes on installation of the product
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on clone OS of Red Hat Enterprise Linux, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel - If installing the product on Red Hat Enterprise Linux, CentOS or clone OS of the equivalent OS, please make sure the following packages are installed to install services only.
fuse.x86_64, gcc.x86_64, samba-client.x86_64, unzip.x86_64, vim-common.x86_64, zip.x86_64, libsmbclient.x86_64, elfutils-libelf-devel.x86_64, libnsl.x86_64, perl.x86_64
- For more information,click here
Supported File System (Windows)
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Supported File System (Linux)
Linux Ext2, Linux Ext3, Linux Ext4, XFS, Linux Swap, Linux LVM (volume group and logical volume), Linux RAID
- Linux RAID is not supported if RAID is configured by using dmraid.
- Bare metal recovery of Linux RAID by using mdraid is not supported.
- For backup image files for file systems other than the above, a full sector backup is created.
Supported Storage (Windows)
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- Storage media with a 512 byte sector size or more is supported.
Supported Storage (Linux)
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocol, and NFS（shared folders of Windows OS and Samba）
- Backups cannot be directly saved to CD-R, DVD-R, etc., or tape devices.
Others (Windows)
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
Windows console for remote management capabilities(Linux)
The ActiveImage Protector Linux Edition comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured. For a more detailed settings and procedures, please refer here.
Actiphy Boot Environment (Windows PE)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
- exFAT is only supported when backing up full sector
- Backup and Recovery of Linux are not supported with IT Pro
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Boot Environment （Linux）
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Actiphy Boot Environment Builder
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2022 Server vPack
Windows Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Linux Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or above. 3GB is recommended for “RescureBoot”.
Hard Disk Space:
2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment.
- 512 MB or more of available hard disk space is required when Boot Environment is not included.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive:
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Note:
- ActiveImage Protector Linux Edition supports only x86_64 architecture
- Secure Boot is not supported.
Internet:
Internet connection is required
Windows Operating System
Windows：
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019 / 2022 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
- Installation of Virtual Edition using Guest key supports virtual machine on Hyper-V or VMware vSphere only.
Hypervisor：
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012/2012 R2 Hyper-V
- VMware vSphere ESX[i] 5.1 / 5.5 / 6.0 / 6.5 / 6.7/ 7.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- As for the backup source OS for HyperAgent, please refer to our knowledge Base
- HyperAgent feature is not available on ActiveImage Protector Server vPack. and IT Pro.
- HyperBack (agentless backup) feature is not available on Citrix Hypervisor、Proxmox VE and Nutanix AHV.
- For the support information about the other hypervisors, please contact us.
Linux Operating System
- Red Hat Enterprise Linux：8.0 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- CentOS：8.1 – 8.4 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- Oracle Linux：8.1 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- AlmaLinux 8.3 – 8.6
- MIRACLE LINUX 8.4
- Rocky Linux 8.3 – 8.6
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- Internet connection is required /li>
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS
- Debian 9 – 11
Notes on installation of the product
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on clone OS of Red Hat Enterprise Linux, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel - If installing the product on Red Hat Enterprise Linux, CentOS or clone OS of the equivalent OS, please make sure the following packages are installed to install services only.
fuse.x86_64, gcc.x86_64, samba-client.x86_64, unzip.x86_64, vim-common.x86_64, zip.x86_64, libsmbclient.x86_64, elfutils-libelf-devel.x86_64, libnsl.x86_64, perl.x86_64
- For more information,click here
Supported File System
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- Storage media with a 512 byte sector size or more is supported.
Others
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment (Windows PE)
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
Boot Environment (Linux)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Actiphy Boot Environment Builder
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2022 Cloud
Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
is needed to install, boot, or start up the ActiveImage Protector boot environment.
Operating System
Windows：
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows 11
- Windows 10（x64）
Linux：
- Red Hat Enterprise Linux：8.0 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- CentOS：8.1 – 8.4 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- Oracle Linux：8.1 – 8.6 / 7.0 – 7.9 / 6.0 – 6.10（x86_64）
- AlmaLinux 8.3 – 8.6
- MIRACLE LINUX 8.4
- Rocky Linux 8.3 – 8.6
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- Internet connection is required
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS
- Internet connection is required /li>
- LVM configuration is not supported
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS
- Debian 9 – 11
Notes on installation of the product
- If installing the product on Red Hat Enterprise Linux, CentOS or clone OS of the equivalent OS, please make sure the following packages are installed to install services only.
fuse.x86_64, gcc.x86_64, samba-client.x86_64, unzip.x86_64, vim-common.x86_64, zip.x86_64, libsmbclient.x86_64, elfutils-libelf-devel.x86_64, libnsl.x86_64, perl.x86_64 - For more information,click here
File System
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
- ReZooming a virtual machine created in ReFS is not supported.
Backup Destination
Amazon S3、Azure Storage、S3 compatible object storage, Network shared folder in cloud VLAN, compatible with SMB / CIFS file sharing protocol (Windows OS shared folder and Samba), local virtual disk
Others
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
ActiveImage Protector 2018 for Hyper-V
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Operating System
Windows Server 2008 R2 or later Windows Server OS (including Hyper-V Server) on which Hyper-V is configured.
- As for Windows Server 2008 R2, please make sure that Microsoft .Net Framework 4.5 or later is already configured.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocol（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- A virtual conversion cannot be performed if the sector size of a hard disk is 512 bytes or more.
System requirements for Deduplication are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2022 IT Pro Edition
Hardware
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Operating System
Windows：
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019 / 2022 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
- Installation of Virtual Edition using Guest key supports virtual machine on Hyper-V or VMware vSphere only.
Hypervisor：
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012/2012 R2 Hyper-V
- VMware vSphere ESX[i] 5.1 / 5.5 / 6.0 / 6.5 / 6.7/ 7.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- As for the backup source OS for HyperAgent, please refer to our knowledge Base
- HyperAgent feature is not available on ActiveImage Protector Server vPack. and IT Pro.
- HyperBack (agentless backup) feature is not available on Citrix Hypervisor、Proxmox VE and Nutanix AHV.
- For the support information about the other hypervisors, please contact us.
Supported File System
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- A virtual conversion cannot be performed if the sector size of a hard disk is 512 bytes or more.
Actiphy Boot Environment (Windows PE)
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
- exFAT is only supported when backing up full sector
- Backup and Recovery of Linux are not supported with IT Pro
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
ActiveImage Protector IT Pro Creator
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
Others
System requirements for Deduplication are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
ActiveImage Protector 2022 for CLUSTERPRO
Supported CLUSTERPRO
CLUSTERPRO X 4.1 for Windows
CLUSTERPRO X 4.0 for Windows
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Operating System and Supported Cluster Product
CLUSTERPRO X 4.1 for Windows:
Windows Server 2022
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
CLUSTERPRO X 4.0 for Windows:
Windows Server 2016
Windows Server 2012 & 2012 R2
Support File System
File System:
FAT16、FAT16X、FAT32、FAT32X、NTFS、CSVFS、ReFS
- The above file systems on MBR and GPT disks are supported.
Storage
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage.
Others
- Intel Itanium (IA-64) based systems are not supported.
The following functions can be used after the trial period expires.
- Volume recovery
- Image verify,replication,consolidation
- Create various boot environments
- Remote connection
Others
- Intel Itanium (IA-64) based systems are not supported.
The following functions can be used after the trial period expires.
- Volume recovery
- Image verify,replication,consolidation
- Create various boot environments
- Remote connection
ActiveImage Protector 2022 for Express/ft サーバ
Supported Models
Express5800/R320e-E4
Express5800/R320e-M4
Express5800/R320f-E4
Express5800/R320f-M4
Express5800/R320g-E4
Express5800/R320g-M4
- Windows based models are only supported.
- Other editions for ft server models are supported except ActiveImage Protector for Express5800/ft Server.
Hard Disk
1.5GB or more of available disk space.
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
System requirements for Deduplication are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
for Express5800/ft Server Functional Limitation
ActiveImage Protector for Express5800/ft Server does not support the following features:
- Incremental Backup, Reconcile
- P2V Migration Utility
- Image Verify (Post backup processing)
- Image Management (Consolidation, Archive of backup images)
- Backup and restore of a ft server to dissimilar hardware
- ImageBoot、vStandby、vStandby AIP
ActiveImage Protector 2022 for Express/ft Virtual
Supported Models
Hyper-V Supported Models
- Express5800/R320e-E4
- Express5800/R320e-M4
- Express5800/R320f-E4
- Express5800/R320f-M4
- Express5800/R320g-E4
- Express5800/R320g-M4
VMware Supported Models
- Express5800/R320e-E4
- Express5800/R320e-M4
- Express5800/R320f-E4
- Express5800/R320f-M4
- Express5800/R320g-E4
- Express5800/R320g-M4
*ft Virtual includes the following:
- ActiveImage Protector 2018 for Express5800/ft Server
- ActiveImage Protector 2018 Express5800/ft Server VMware ESXi R320e / R320f / R320g
- ActiveImage Protector 2018 Update Server / Desktop Edition
- ActiveImage Protector 2018 Update Linux Edition
* ft Server model supports no editions other than ActiveImage Protector for Express5800/ft. In a virtual environment, please use Server Edition/Desktop Edition/Linux Edition. It is necessary to meet the system requirements for each edition. Also review and confirm the system requirements for virtual environments from vendors’ websites.
Hard Disk
1.5GB or more of available disk space.
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
for Express5800/ft Server Functional Limitation
ActiveImage Protector for Express5800/ft Server does not support the following features:
- Incremental Backup, Reconcile
- P2V Migration Utility
- Image Verify（Post backup processing）
- Image Management (Consolidation, Archive of backup images)
- Backup and restore ft server to a dissimilar hardware
- ImageBoot、vStandby、vStandby AIP
ActiveImage Protector 2018 Server for RDX
CPU:
Pentium 4 or above
Main Memory:
2GB or more.
Hard Disk:
650MB or more of available disk space.
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Internet connection:
Required for online activation of the product, issuing a license file and installation of the latest updates.
Operating System（Server）
Windows:
Windows Server 2019
Windows Server 2016
Windows Server 2012 & 2012 R2
Windows Server 2008 R2 *2008 is not supported
Windows Server IoT 2019 for Storage
Windows Storage Server 2016
Windows Storage Server 2012 & 2012 R2
Windows Storage Server 2008 R2 *2008 is not supported
Hypervisor:
Windows Server 2019 Hyper-V
Windows Server 2016 Hyper-V
Windows Server 2012 & 2012 R2 Hyper-V
Windows Server 2008 R2 Hyper-V
VMware vSphere ESX[i] 5.0 / 5.1 / 5.5 / 6.0 / 6.5 / 6.7 / 7.0 / 7.0 U1
Hot Imaging Backup:
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- CSVFS（supported for only Cluster Edition）
- ReZooming a virtual machine created in ReFS is not supported.
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in Boot Environment（Linux）:(except for IT Pro)
FAT16、FAT16X、FAT32、FAT32X、NTFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- RescueBoot is not available for IT Pro.
- Backup and Recovery of Linux are not supported with IT Pro
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocols（shared folders of Windows OS and Samba）, and virtual hard disks created in storage
- Storage media with a 512 byte sector size or more is supported.
Deduplication:
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ):
- Dual Core or above CPU (recommended)
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)）
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot :
- Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
CPU:
Pentium 4 or above
Main Memory:
1024MB or more is required
Hard Disk:
2048 MB or more of available disk space is required.
Internet Connection:
Required for installation of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution:
1152 x 864 (XGA+) or above is recommended. Display scale is 100%.
Operating System:
Windows 10 (x64) or later version of Windows Desktop OS, Windows Server 2012 R2 or later version of Windows Server OS
Windows ADK:
ADK for Windows 10, Version 1703 or later
(ADK for Windows 11, Version 22H2 is not supported.)
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment (Windows PE)
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Addon for the ADK”
ActiveImage Protector 2018 Linux for RDX
CPU:
Pentium 4 or above
Main Memory:
2GB or above. 3GB is recommended for “RescureBoot”.
Hard Disk Space:
2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment.
- 512 MB or more of available hard disk space is required when Boot Environment is not included.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive:
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Note:
- ActiveImage Protector Linux Edition supports only x86_64 architecture
- Secure Boot is not supported.
Internet:
Internet connection is required
Storage
Storage:
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocol, and NFS（shared folders of Windows OS and Samba）
- Backup cannot be directly saved to CD-R or DVD-R, etc., and tape devices.
Linux Ext2, Linux Ext3, Linux Ext4, XFS, Linux Swap, Linux LVM (volume group and logical volume), Linux RAID
- Linux RAID is not supported if RAID is configured by using dmraid.
- Bare metal recovery of Linux RAID by using mdraid is not supported.
- For backup image files for file systems other than the above, a full sector backup is created.
The ActiveImage Protector Linux Edition comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured. For a more detailed settings and procedures, please refer here.
Main Memory:
2GB or above is recommended
DVD-ROM drive:
Needed to install, boot, or start up the ActiveImage Protector boot environment.
Others:
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
File System:
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Storage Interface:
ATA, SATA, eSATA, SCSI, iSCSI, USB, FireWire (IEEE 1394), SAS, SAN (fibre channel), network drive, Network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
- Please refer here to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.