Support resource overview
Need assistance with our backup and disaster recovery solutions?
We want to help you! Check all our support tools available to answer all your presales and post-sales queries.
Human to human help
Check the bottom right of your screen or click here to chat with us.
Presales technical appointment
Schedule an online call directly with a technician to ask your technical questions.
(This is not a Technical support call)
Open a support ticket
Have a specific technical query or issue in regards to your trial or full version?
Our ticket system can be used both for presales and post-sales.
Compare the different versions of ActiveImage Protector.
System requirements & supported OS / features
Go to the Knowledge Base.
Remote access tool
Download this remote access tool to allow our technician to take remote access and assist you faster.