CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.

• When installing a tracking driver, the system restart is required after installation.
• Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
• Image Explorer is not available.

Main Memory :
4GB or above (8GB or more recommended)

Hard Disk :
1.5GB or more of available disk space

• Installation of the related products requires available space for the respective products.

DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.

Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates

CPU :
Pentium 4 or above

Main Memory :
2GB or above

• 3GB is recommended for “RescureBoot”.
• 4GB or above is required when specifying Cloud for the destination saving backup image file.

Hard Disk :

• 2GB or more of available hard disk space is required at setup.
• 7 GB or more of available hard disk space is required for building AIP Boot Environment. 512 MB or more of available hard disk space is required when Boot Environment is not included.
• 10% of available space in the respective volumes for change tracking to take snapshots and incremental backups.

• To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.

DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.

Internet connection :
Required for online activation of the product

Windows：(for Server/ Virtual/Server vPack / IT pro)

• Windows Server 2025
• Windows Server 2022
• Windows Server 2019
• Windows Server 2016
• Windows Server 2012 R2
• Windows Server IoT 2019/2022/2025 for Storage
• Windows Storage Server 2016
• Windows Storage Server 2012 R2
• Later than Windows 10 1803（x64）,including Windows 11

Windows：(for Server Windows SBS)

• Windows Server Essentials 2019 / 2016 / 2012R2
• Windows Server Foundation 2012R2

Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)

• Windows Server 2025 Hyper-V
• Windows Server 2022 Hyper-V
• Windows Server 2019 Hyper-V
• Windows Server 2016 Hyper-V
• Windows Server 2012 R2 Hyper-V
• VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
• Citrix Hypervisor 8.2
• Proxmox VE 7.2-1
• Nutanix Acropolis Hypervisor (AHV) 20190916.276

• The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
• HyperAgent feature is available on ActiveImage Protector Server and Virtual.
• HyperAgent supports Hyper-V and VMware vSphere.
• As for the backup source OS for HyperAgent, please refer to our Knowledge Base
• HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
• HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
• For the support information about the other hypervisors, please contact us.

• Red Hat Enterprise Linux 10.0 / 9.0 – 9.6 / 8.0 – 8.10 / 7.0 – 7.9
• CentOS：8.1 – 8.4 / 7.0 – 7.9
• Oracle Linux 10.0 / 9.0 – 9.6 / 8.1 – 8.10 / 7.0 – 7.9

• UEK of 8.7-8.10 is not supported

• AlmaLinux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
• MIRACLE LINUX 9.6 / 9.4 / 9.2 / 9.0 / 8.10 / 8.8 / 8.6 / 8.4
• Rocky Linux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
• Amazon Linux 2
• SUSE Linux Enterprise Server 15 / Desktop 15
• openSUSE Leap 15

• The above OSs require internet connection

• Ubuntu 18.04LTS / 20.04LTS / 22.04LTS / 24.04LTS
• Debian 9 – 12

Notes on installation of the product：

• ActiveImage Protector Linux Edition supports only x86_64 architecture.
• Secure Boot is not supported.
• If installing the product on Red Hat Enterprise Linux or clone OS of the equivalent OS, please make sure the following packages are installed to run ActiveImage Protector’s installer. glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel.
  Please refer here for more information.

Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS

• The above listed file systems on MBR and GPT disks are supported.
• Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
• ReZooming a virtual machine created in ReFS is not supported.

Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM

• Actiphy Boot Environment Builder supports building “Boot Environment.”

Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap

• RescueBoot is not available for ActiveImage Protector IT Pro.
• Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
• File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
• Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.

Standard Partition, Linux LVM (volume group and logical volume)

• Even the above layout, if complex layout, may not be supported.
• Only limited support is provided for the volumes configured on Fake RAID, dmraid or mdraid.
• LVM thin-provisioned environment is not supported.
• Linux Unified Key Setup (LUKS) encryption is not supported.

• Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
• Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
• Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
• HDD / SSD / RDX / Flash memory with USB connection
• LTO（magnetic tape）
• SFTP Server

• Storage media of which the sector size is 512 bytes or more is supported.
• SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
• LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
• When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
• As for verified LTO device List, please refer to Knowledge Base

• Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
• Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
• Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
• HDD / SSD / RDX / flash memory with USB connection
• SFTP / FTP / WebDAV（https / http）Server

• Storage media of which the sector size is 512 bytes or more is supported.
• SAN (fibre channel) can be used only when the driver is loaded in the boot environment.

Deduplication :

• A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
• CPU: Dual core processor or above (recommended)
• Main Memory: 8GB or above (recommended)
• Intel Itanium（IA-64）based systems are not supported.

HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :

• Dual Core or above CPU (recommended)
• 4GB or more of main memory (recommended)
• 1Gbps-capable NIC or above

Building RescueBoot / QuickRecovery:

Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS

• QuickRecovery is not supported on ActiveImage Protector Cloud

The ActiveImage Protector Linux comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured.

Supported Windows OS：

• Windows 10（x64）or later Windows Desktop OS
• Windows Server 2016 or later Windows Server OS

Main Memory :
4GB or above　（8GB or more recommended）

DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.

Others :
System requirements for Deduplication feature are as follows:

• A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
• CPU: Dual core processor or above (recommended)
• Main Memory: 8GB or more recommended
• Intel Itanium（IA-64）based systems are not supported.

File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap

• The above file systems on MBR and GPT disks are supported.
• File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
• exFAT is supported with full-sector backup
• Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.

Backup Destination :

• Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
• Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
• Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
• HDD / SSD / RDX / Flash memory with USB connection
• LTO（magnetic tape）
• SFTP Server

• Storage media of which the sector size is 512 bytes or more is supported.
• SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
• LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
• The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
• As for verified LTO device, please refer to　Knowledge Base
• As for the supported destination storage when backing up in boot environment, please refer to　Knowledge Base

CPU :
Pentium 4 or higher Intel-compatible CPU

Snapdragon X Plus or equivalent or higher Arm-architecture based CPU

Main Memory :
1024MB or above

Hard Disk :
2048 MB or more of available disk space

Internet Connection :
Required for update of the product

• If you use a proxy server for internet access, click on [?] and configure the proxy settings.

Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.

Operating System :

• Windows Server 2025
• Windows Server 2022
• Windows Server 2019
• Windows Server 2016
• Windows Server IoT 2019/2022 for Storage
• Windows Storage Server 2016
• Later than Windows 10 1803（x64）,including Windows 11

• Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.

Windows ADK :
ADK for Windows 10, Version 1709 or later

The following components are required:

• Deployment Tools
• Windows Preinstallation Environment（Windows PE）

If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.