CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.

• When installing a tracking driver, the system restart is required after installation.
• Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
• Image Explorer is not available.

Main Memory :
4GB or above (8GB or more recommended)

Hard Disk :
1.5GB or more of available disk space

• Installation of the related products requires available space for the respective products.

DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.

Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates

Windows：(for Server/ Virtual/Server vPack / IT pro)

• Windows Server 2025
• Windows Server 2022
• Windows Server 2019
• Windows Server 2016
• Windows Server 2012 R2
• Windows Server IoT 2019/2022/2025 for Storage
• Windows Storage Server 2016
• Windows Storage Server 2012 R2
• Later than Windows 10 1803（x64）,including Windows 11

Windows：(for Server Windows SBS)

• Windows Server Essentials 2019 / 2016 / 2012R2
• Windows Server Foundation 2012R2

Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)

• Windows Server 2025 Hyper-V
• Windows Server 2022 Hyper-V
• Windows Server 2019 Hyper-V
• Windows Server 2016 Hyper-V
• Windows Server 2012 R2 Hyper-V
• VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
• Citrix Hypervisor 8.2
• Proxmox VE 7.2-1
• Nutanix Acropolis Hypervisor (AHV) 20190916.276

• The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
• HyperAgent feature is available on ActiveImage Protector Server and Virtual.
• HyperAgent supports Hyper-V and VMware vSphere.
• As for the backup source OS for HyperAgent, please refer to our Knowledge Base
• HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
• HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
• For the support information about the other hypervisors, please contact us.

Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS

• The above listed file systems on MBR and GPT disks are supported.
• Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
• ReZooming a virtual machine created in ReFS is not supported.

Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM

• Actiphy Boot Environment Builder supports building “Boot Environment.”

Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap

• RescueBoot is not available for ActiveImage Protector IT Pro.
• Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
• File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
• Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.

• Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
• Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
• Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
• HDD / SSD / RDX / Flash memory with USB connection
• LTO（magnetic tape）
• SFTP Server

• Storage media of which the sector size is 512 bytes or more is supported.
• SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
• LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
• When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
• As for verified LTO device List, please refer to Knowledge Base

• Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
• Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
• Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
• HDD / SSD / RDX / flash memory with USB connection
• SFTP / FTP / WebDAV（https / http）Server

• Storage media of which the sector size is 512 bytes or more is supported.
• SAN (fibre channel) can be used only when the driver is loaded in the boot environment.

Deduplication :

• A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
• CPU: Dual core processor or above (recommended)
• Main Memory: 8GB or above (recommended)
• Intel Itanium（IA-64）based systems are not supported.

HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :

• Dual Core or above CPU (recommended)
• 4GB or more of main memory (recommended)
• 1Gbps-capable NIC or above

Building RescueBoot / QuickRecovery:

Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS

• QuickRecovery is not supported on ActiveImage Protector Cloud

Main Memory :
4GB or above　（8GB or more recommended）

DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.

Others :
System requirements for Deduplication feature are as follows:

• A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
• CPU: Dual core processor or above (recommended)
• Main Memory: 8GB or more recommended
• Intel Itanium（IA-64）based systems are not supported.

File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap

• The above file systems on MBR and GPT disks are supported.
• File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
• exFAT is supported with full-sector backup
• Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.

Backup Destination :

• Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
• Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
• Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
• HDD / SSD / RDX / Flash memory with USB connection
• LTO（magnetic tape）
• SFTP Server

• Storage media of which the sector size is 512 bytes or more is supported.
• SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
• LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
• The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
• As for verified LTO device, please refer to　Knowledge Base
• As for the supported destination storage when backing up in boot environment, please refer to　Knowledge Base

CPU :
Pentium 4 or higher Intel-compatible CPU

Snapdragon X Plus or equivalent or higher Arm-architecture based CPU

Main Memory :
1024MB or above

Hard Disk :
2048 MB or more of available disk space

Internet Connection :
Required for update of the product

• If you use a proxy server for internet access, click on [?] and configure the proxy settings.

Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.

Operating System :

• Windows Server 2025
• Windows Server 2022
• Windows Server 2019
• Windows Server 2016
• Windows Server IoT 2019/2022 for Storage
• Windows Storage Server 2016
• Later than Windows 10 1803（x64）,including Windows 11

• Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.

Windows ADK :
ADK for Windows 10, Version 1709 or later

The following components are required:

• Deployment Tools
• Windows Preinstallation Environment（Windows PE）

If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.