Systemanforderungen für ActiveImage Protector und verwandte Produkte
- ActiveImage Protector / Verwandte Produkte
ActiveImage Protector
Wählen Sie die Produkte aus, für die Sie die Systemanforderungen anzeigen möchten.
ActiveImage Protector 2022 Server / Server Windows SBS
Hardware
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Operating System
Windows：(for Server/ Virtual/Server vPack / IT pro)
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022/2025 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
Windows：(for Server Windows SBS)
- Windows Server Essentials 2019 / 2016 / 2012R2
- Windows Server Foundation 2012R2
Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)
- Windows Server 2025 Hyper-V
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012 R2 Hyper-V
- VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- HyperAgent feature is available on ActiveImage Protector Server and Virtual.
- HyperAgent supports Hyper-V and VMware vSphere.
- As for the backup source OS for HyperAgent, please refer to our Knowledge Base
- HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
- HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
- For the support information about the other hypervisors, please contact us.
File System
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
- ReZooming a virtual machine created in ReFS is not supported.
Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- RescueBoot is not available for ActiveImage Protector IT Pro.
- Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination（Post Backup Process / ImageCenter）
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Others
Deduplication :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :
- Dual Core or above CPU (recommended)
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot / QuickRecovery:
Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
- QuickRecovery is not supported on ActiveImage Protector Cloud
Actiphy Boot Environment（Windows PE / RE）
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
Actiphy Boot Environment（Linux）
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
Actiphy Boot Environment Builder
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm-architecture based CPU
Main Memory :
1024MB or above
Hard Disk :
2048 MB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Later than Windows 10 1803（x64）,including Windows 11
- Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.
Windows ADK :
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
ActiveImage Protector 2022 Desktop
Hardware
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Operating System
Windows 10 1803 (x64) or later Windows Desktop OS including Windows 11
File System
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in ActiveImage Protector Boot Environment（Linux）:
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
Cold Imaging in ActiveImage Protector Boot Environment（Windows PE）:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- exFAT is supported only for full sector backup
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination (Post Backup Process / ImageCenter)
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Others
Deduplication :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :
- Dual Core or above CPU (recommended)
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot / QuickRecovery:
Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
- QuickRecovery is not supported on ActiveImage Protector Cloud
Actiphy Boot Environment（Windows PE / RE）
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
Actiphy Boot Environment（Linux）
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
Actiphy Boot Environment Builder
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm-architecture based CPU
Main Memory :
1024MB or above
Hard Disk :
2048 MB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Later than Windows 10 1803（x64）,including Windows 11
- Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.
Windows ADK :
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
ActiveImage Protector 2022 Linux
Hardware
CPU :
Pentium 4 or above
Main Memory :
2GB or above
- 3GB is recommended for “RescureBoot”.
- 4GB or above is required when specifying Cloud for the destination saving backup image file.
Hard Disk :
- 2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment. 512 MB or more of available hard disk space is required when Boot Environment is not included.
- 10% of available space in the respective volumes for change tracking to take snapshots and incremental backups.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product
Operating System
- Red Hat Enterprise Linux 10.0 / 9.0 – 9.6 / 8.0 – 8.10 / 7.0 – 7.9
- CentOS：8.1 – 8.4 / 7.0 – 7.9
- Oracle Linux 10.0 / 9.0 – 9.6 / 8.1 – 8.10 / 7.0 – 7.9
- UEK of 8.7-8.10 is not supported
- AlmaLinux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- MIRACLE LINUX 9.6 / 9.4 / 9.2 / 9.0 / 8.10 / 8.8 / 8.6 / 8.4
- Rocky Linux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- The above OSs require internet connection
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS / 24.04LTS
- Debian 9 – 12
Notes on installation of the product：
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on Red Hat Enterprise Linux or clone OS of the equivalent OS, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel.
Please refer here for more information.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination (Post Backup Process / ImageCenter)
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Supported File System
XFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap
Disk Layout
Standard Partition, Linux LVM (volume group and logical volume)
- Even the above layout, if complex layout, may not be supported.
- Only limited support is provided for the volumes configured on Fake RAID, dmraid or mdraid.
- LVM thin-provisioned environment is not supported.
- Linux Unified Key Setup (LUKS) encryption is not supported.
Windows console for remote management capabilities
The ActiveImage Protector Linux comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured.
Supported Windows OS：
- Windows 10（x64）or later Windows Desktop OS
- Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment (Linux)
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
ActiveImage Protector 2022 Virtual / HyperAgent Enterprise
Hardware（Windows）
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Hardware（Linux）
CPU :
Pentium 4 or above
Main Memory :
2GB or above
- 3GB is recommended for “RescureBoot”.
- 4GB or above is required when specifying Cloud for the destination saving backup image file.
Hard Disk :
- 2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment. 512 MB or more of available hard disk space is required when Boot Environment is not included.
- 10% of available space in the respective volumes for change tracking to take snapshots and incremental backups.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product
Operating System（Windows）
Windows：(for Server/ Virtual/Server vPack / IT pro)
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022/2025 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
Windows：(for Server Windows SBS)
- Windows Server Essentials 2019 / 2016 / 2012R2
- Windows Server Foundation 2012R2
Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)
- Windows Server 2025 Hyper-V
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012 R2 Hyper-V
- VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- HyperAgent feature is available on ActiveImage Protector Server and Virtual.
- HyperAgent supports Hyper-V and VMware vSphere.
- As for the backup source OS for HyperAgent, please refer to our Knowledge Base
- HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
- HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
- For the support information about the other hypervisors, please contact us.
Operating System（Linux）
- Red Hat Enterprise Linux 10.0 / 9.0 – 9.6 / 8.0 – 8.10 / 7.0 – 7.9
- CentOS：8.1 – 8.4 / 7.0 – 7.9
- Oracle Linux 10.0 / 9.0 – 9.6 / 8.1 – 8.10 / 7.0 – 7.9
- UEK of 8.7-8.10 is not supported
- AlmaLinux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- MIRACLE LINUX 9.6 / 9.4 / 9.2 / 9.0 / 8.10 / 8.8 / 8.6 / 8.4
- Rocky Linux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- The above OSs require internet connection
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS / 24.04LTS
- Debian 9 – 12
Notes on installation of the product：
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on Red Hat Enterprise Linux or clone OS of the equivalent OS, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel.
Please refer here for more information.
File System（Windows）
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
- ReZooming a virtual machine created in ReFS is not supported.
Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- RescueBoot is not available for ActiveImage Protector IT Pro.
- Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
File System（Linux）
XFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap
Disk Layout
Standard Partition, Linux LVM (volume group and logical volume)
- Even the above layout, if complex layout, may not be supported.
- Only limited support is provided for the volumes configured on Fake RAID, dmraid or mdraid.
- LVM thin-provisioned environment is not supported.
- Linux Unified Key Setup (LUKS) encryption is not supported.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination (Post Backup Process / ImageCenter)
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Others（Windows）
Deduplication :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :
- Dual Core or above CPU (recommended)
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot / QuickRecovery:
Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
- QuickRecovery is not supported on ActiveImage Protector Cloud
Windows console for remote management capabilities（Linux）
The ActiveImage Protector Linux comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured.
Supported Windows OS：
- Windows 10（x64）or later Windows Desktop OS
- Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment（Windows PE / RE）
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
Actiphy Boot Environment（Linux）
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
Actiphy Boot Environment Builder
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm-architecture based CPU
Main Memory :
1024MB or above
Hard Disk :
2048 MB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Later than Windows 10 1803（x64）,including Windows 11
- Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.
Windows ADK :
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
ReZoom It!
CPU :
CPU with at least two cores is recommended.
Main Memory :
Minimum 2GB (4GB or more is recommended)
Hard Disk :
400 MB or more available disk space required.
Supported Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
- When ReZoom is installed on Windows Desktop OS, virtual machines can be restored only to Hyper-V on local host.
Supported Hyper-V version :
- Microsoft Hyper-V：Windows Server 2012 R2 or later
ActiveImage Protector 2022 Server vPack
Hardware（Windows）
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Hardware（Linux）
CPU :
Pentium 4 or above
Main Memory :
2GB or above
- 3GB is recommended for “RescureBoot”.
- 4GB or above is required when specifying Cloud for the destination saving backup image file.
Hard Disk :
- 2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment. 512 MB or more of available hard disk space is required when Boot Environment is not included.
- 10% of available space in the respective volumes for change tracking to take snapshots and incremental backups.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product
Operating System（Windows）
Windows：(for Server/ Virtual/Server vPack / IT pro)
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022/2025 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
Windows：(for Server Windows SBS)
- Windows Server Essentials 2019 / 2016 / 2012R2
- Windows Server Foundation 2012R2
Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)
- Windows Server 2025 Hyper-V
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012 R2 Hyper-V
- VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- HyperAgent feature is available on ActiveImage Protector Server and Virtual.
- HyperAgent supports Hyper-V and VMware vSphere.
- As for the backup source OS for HyperAgent, please refer to our Knowledge Base
- HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
- HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
- For the support information about the other hypervisors, please contact us.
Operating System（Linux）
- Red Hat Enterprise Linux 10.0 / 9.0 – 9.6 / 8.0 – 8.10 / 7.0 – 7.9
- CentOS：8.1 – 8.4 / 7.0 – 7.9
- Oracle Linux 10.0 / 9.0 – 9.6 / 8.1 – 8.10 / 7.0 – 7.9
- UEK of 8.7-8.10 is not supported
- AlmaLinux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- MIRACLE LINUX 9.6 / 9.4 / 9.2 / 9.0 / 8.10 / 8.8 / 8.6 / 8.4
- Rocky Linux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- The above OSs require internet connection
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS / 24.04LTS
- Debian 9 – 12
Notes on installation of the product：
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on Red Hat Enterprise Linux or clone OS of the equivalent OS, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel.
Please refer here for more information.
File System（Windows）
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
- ReZooming a virtual machine created in ReFS is not supported.
Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- RescueBoot is not available for ActiveImage Protector IT Pro.
- Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
File System（Linux）
XFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap
Disk Layout
Standard Partition, Linux LVM (volume group and logical volume)
- Even the above layout, if complex layout, may not be supported.
- Only limited support is provided for the volumes configured on Fake RAID, dmraid or mdraid.
- LVM thin-provisioned environment is not supported.
- Linux Unified Key Setup (LUKS) encryption is not supported.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination (Post Backup Process / ImageCenter)
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Others（Windows）
Deduplication :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :
- Dual Core or above CPU (recommended)
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot / QuickRecovery:
Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
- QuickRecovery is not supported on ActiveImage Protector Cloud
Windows console for remote management capabilities（Linux）
The ActiveImage Protector Linux comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured.
Supported Windows OS：
- Windows 10（x64）or later Windows Desktop OS
- Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment（Windows PE / RE）
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
Actiphy Boot Environment（Linux）
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
Actiphy Boot Environment Builder
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm-architecture based CPU
Main Memory :
1024MB or above
Hard Disk :
2048 MB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Later than Windows 10 1803（x64）,including Windows 11
- Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.
Windows ADK :
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
ActiveImage Protector 2022 HyperAgent Enterprise
Hardware（Windows）
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Hardware（Linux）
CPU :
Pentium 4 or above
Main Memory :
2GB or above
- 3GB is recommended for “RescureBoot”.
- 4GB or above is required when specifying Cloud for the destination saving backup image file.
Hard Disk :
- 2GB or more of available hard disk space is required at setup.
- 7 GB or more of available hard disk space is required for building AIP Boot Environment. 512 MB or more of available hard disk space is required when Boot Environment is not included.
- 10% of available space in the respective volumes for change tracking to take snapshots and incremental backups.
- To run backup tasks using the Deduplication Compression feature, reserving 1% or more of the total data of the backup source for saving the temporary working files in a volume that should not be included in the backup source is required.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product
Operating System（Windows）
Windows：(for Server/ Virtual/Server vPack / IT pro)
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022/2025 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
Windows：(for Server Windows SBS)
- Windows Server Essentials 2019 / 2016 / 2012R2
- Windows Server Foundation 2012R2
Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)
- Windows Server 2025 Hyper-V
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012 R2 Hyper-V
- VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- HyperAgent feature is available on ActiveImage Protector Server and Virtual.
- HyperAgent supports Hyper-V and VMware vSphere.
- As for the backup source OS for HyperAgent, please refer to our Knowledge Base
- HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
- HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
- For the support information about the other hypervisors, please contact us.
Operating System（Linux）
- Red Hat Enterprise Linux 10.0 / 9.0 – 9.6 / 8.0 – 8.10 / 7.0 – 7.9
- CentOS：8.1 – 8.4 / 7.0 – 7.9
- Oracle Linux 10.0 / 9.0 – 9.6 / 8.1 – 8.10 / 7.0 – 7.9
- UEK of 8.7-8.10 is not supported
- AlmaLinux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- MIRACLE LINUX 9.6 / 9.4 / 9.2 / 9.0 / 8.10 / 8.8 / 8.6 / 8.4
- Rocky Linux 10.0 / 9.0 – 9.6 / 8.3 – 8.10
- Amazon Linux 2
- SUSE Linux Enterprise Server 15 / Desktop 15
- openSUSE Leap 15
- The above OSs require internet connection
- Ubuntu 18.04LTS / 20.04LTS / 22.04LTS / 24.04LTS
- Debian 9 – 12
Notes on installation of the product：
- ActiveImage Protector Linux Edition supports only x86_64 architecture.
- Secure Boot is not supported.
- If installing the product on Red Hat Enterprise Linux or clone OS of the equivalent OS, please make sure the following packages are installed to run ActiveImage Protector’s installer.
glibc.x86_64, libgcc.x86_64, libstdc++.x86_64, libuuid.x86_64, make.x86_64, nss-softokn-freebl.x86_64, zlib.x86_64, kernel-devel.
Please refer here for more information.
File System（Windows）
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
- ReZooming a virtual machine created in ReFS is not supported.
Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- RescueBoot is not available for ActiveImage Protector IT Pro.
- Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
File System（Linux）
XFS、Linux Ext2、Linux Ext3、Linux Ext4、Linux Swap
Disk Layout
Standard Partition, Linux LVM (volume group and logical volume)
- Even the above layout, if complex layout, may not be supported.
- Only limited support is provided for the volumes configured on Fake RAID, dmraid or mdraid.
- LVM thin-provisioned environment is not supported.
- Linux Unified Key Setup (LUKS) encryption is not supported.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination (Post Backup Process / ImageCenter)
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Others（Windows）
Deduplication :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :
- Dual Core or above CPU (recommended)
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot / QuickRecovery:
Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
- QuickRecovery is not supported on ActiveImage Protector Cloud
Windows console for remote management capabilities（Linux）
The ActiveImage Protector Linux comes with the ActiveImage Console which provides remote management capabilities and operates ActiveImage Protector installed on Linux systems from a Windows OS even when X Windows is not configured.
Supported Windows OS：
- Windows 10（x64）or later Windows Desktop OS
- Windows Server 2016 or later Windows Server OS
Actiphy Boot Environment（Windows PE / RE）
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
Actiphy Boot Environment（Linux）
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
Actiphy Boot Environment Builder
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm-architecture based CPU
Main Memory :
1024MB or above
Hard Disk :
2048 MB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Later than Windows 10 1803（x64）,including Windows 11
- Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.
Windows ADK :
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
ReZoom It!
CPU :
CPU with at least two cores is recommended.
Main Memory :
Minimum 2GB (4GB or more is recommended)
Hard Disk :
400 MB or more available disk space required.
Supported Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
- When ReZoom is installed on Windows Desktop OS, virtual machines can be restored only to Hyper-V on local host.
Supported Hyper-V version :
- Microsoft Hyper-V：Windows Server 2012 R2 or later
ActiveImage Protector 2022 Cluster
Hardware
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Operating System
Windows :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
Supported cluster product :
Windows Server Failover Clustering（MSFC）
File System
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, CSVFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
Cold Imaging in ActiveImage Protector Boot Environment（Linux）:
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
Cold Imaging in ActiveImage Protector Boot Environment（Windows PE）:
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4
- exFAT is supported only for full sector backup.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Replication to Secondary Destination (Post Backup Process / ImageCenter)
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection, Virtual hard disk created on the storage space
- Network Drive: Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, OneDrive, Dropbox, Google Drive
- HDD / SSD / RDX / flash memory with USB connection
- SFTP / FTP / WebDAV（https / http）Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
Others
Deduplication :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for the backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
HyperBack / HyperRecovery (when using ActiveImage Protector Server / Virtual ) :
- Dual Core or above CPU (recommended)
- 4GB or more of main memory (recommended)
- 1Gbps-capable NIC or above
Building RescueBoot / QuickRecovery:
Windows 10 1803(x64) or later Windows Desktop OS, Windows Server 2016 or later Windows Server OS
- QuickRecovery is not supported on ActiveImage Protector Cloud
Actiphy Boot Environment (Windows PE / RE)
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
Actiphy Boot Environment (Linux)
Main Memory :
2GB or above
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 2GB or above (recommended)
- 8GB or more main memory is recommended when processing large volume data.
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM, XFS, VMFS5（Smart Sector backup for 2TB or less）, VMFS6（Full Sector backup only）
- Cold backup supports ESXi 6.5 / 6.7 / 7.0 / 8.0
- The above file systems on MBR and GPT disks are supported.
- The above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later are supported.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- SFTP Server
- Please refer to Knowledge Base to check how to use iSCSI.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
- As for mounting nfs share in CentOS-based boot environment, please refer to Knowledge Base
Actiphy Boot Environment Builder
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm-architecture based CPU
Main Memory :
1024MB or above
Hard Disk :
2048 MB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server IoT 2019/2022 for Storage
- Windows Storage Server 2016
- Later than Windows 10 1803（x64）,including Windows 11
- Using Windows RE with the BE Builder fails to create a boot environment in an environment where recovery partitions are not present.
Windows ADK :
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
ActiveImage Protector 2022 IT Pro
Hardware
CPU :
Pentium 4 or higher Intel-compatible CPU
Snapdragon X Plus or equivalent or higher Arm architecture-based CPU.:When using Arm architecture-based CPU computer, the following restrictions apply.
- When installing a tracking driver, the system restart is required after installation.
- Mount driver is not installed. Therefore, backups of dynamic volumes are not supported to mount.
- Image Explorer is not available.
Main Memory :
4GB or above (8GB or more recommended)
Hard Disk :
1.5GB or more of available disk space
- Installation of the related products requires available space for the respective products.
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Internet connection :
Required for online activation of the product, issuing a license file and installation of the latest updates
Operating System
Windows：(for Server/ Virtual/Server vPack / IT pro)
- Windows Server 2025
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- Windows Server 2012 R2
- Windows Server IoT 2019/2022/2025 for Storage
- Windows Storage Server 2016
- Windows Storage Server 2012 R2
- Later than Windows 10 1803（x64）,including Windows 11
Windows：(for Server Windows SBS)
- Windows Server Essentials 2019 / 2016 / 2012R2
- Windows Server Foundation 2012R2
Hypervisor:(HyperAgent Enterprise does not support Citrix / Proxmox / Nutanix Acropolis)
- Windows Server 2025 Hyper-V
- Windows Server 2022 Hyper-V
- Windows Server 2019 Hyper-V
- Windows Server 2016 Hyper-V
- Windows Server 2012 R2 Hyper-V
- VMware vSphere ESX[i] 6.0 / 6.5 / 6.7/ 7.0 / 8.0
- Citrix Hypervisor 8.2
- Proxmox VE 7.2-1
- Nutanix Acropolis Hypervisor (AHV) 20190916.276
- The operating systems above stated as guest OS of virtual machines on the respective hypervisors are also supported.
- HyperAgent feature is available on ActiveImage Protector Server and Virtual.
- HyperAgent supports Hyper-V and VMware vSphere.
- As for the backup source OS for HyperAgent, please refer to our Knowledge Base
- HyperAgent is not available for ActiveImage Protector IT Pro and Server vPack
- HyperBack of HyperAgent (agentless backup) feature does not support Citrix Hypervisor、Proxmox VE and Nutanix AHV. Please backup those hypervisors with agent-based backup.
- For the support information about the other hypervisors, please contact us.
File System
Hot Imaging Backup :
FAT16, FAT16X, FAT32, FAT32X, NTFS, ReFS
- The above listed file systems on MBR and GPT disks are supported.
- Support for the above mentioned file systems of virtual disks on Storage Space configured with Windows 8 or later OS.
- ReZooming a virtual machine created in ReFS is not supported.
Cold Imaging in Actiphy Boot Environment （Linux）:(except for IT Pro)
FAT16, FAT16X, FAT32, FAT32X, NTFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM
- Actiphy Boot Environment Builder supports building “Boot Environment.”
Cold Imaging in Actiphy Boot Environment（Windows RE/PE）or RescueBoot :
FAT16, FAT16X, FAT32, FAT32X, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- RescueBoot is not available for ActiveImage Protector IT Pro.
- Actiphy Boot Environment (Windows RE/PE) is not supported on Linux.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- Actiphy Boot Environment Builder or ActiveImage Protector IT Pro Creator support building “Boot Environment”.
Backup Destination
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO tape is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- When using ActiveImage Protector Virtual, physical machine with HyperAgent installed can backup to LTO tape.
- As for verified LTO device List, please refer to Knowledge Base
Actiphy Boot Environment（Windows PE / RE）
Main Memory :
4GB or above （8GB or more recommended）
DVD-ROM Drive :
Required to install the product and boot up the ActiveImage Protector Boot Environment.
Others :
System requirements for Deduplication feature are as follows:
- A volume with available space of 1% or more of the total volume size of the backup source as the working area to back up using deduplication other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or more recommended
- Intel Itanium（IA-64）based systems are not supported.
File System :
FAT16, FAT32, NTFS, exFAT, ReFS, Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap
- The above file systems on MBR and GPT disks are supported.
- File system on Storage Space and ReFS are supported only if the boot environment is created by using Windows ADK that supports the file system.
- exFAT is supported with full-sector backup
- Actiphy Boot Environment (Windows PE/RE) is not supported on Linux.
Backup Destination :
- Local Disk（Internal /External）：HDD / SSD with ATA / SATA / eSATA / SCSI / SAS / FireWire (IEEE 1394) connection、Virtual hard disk created on the storage space
- Network Drive: Actiphy StorageServer / Network drive with NAS（Network shared folders compatible with file sharing SMB/CIFS protocol , shared folders of Windows OS and Samba） / iSCSI / SAN connection
- Cloud Storage：Amazon S3, Azure Storage, Wasabi Cloud, Neutrix Cloud, Nifty Cloud, Cloudian, S3 compatible object storage
- HDD / SSD / RDX / Flash memory with USB connection
- LTO（magnetic tape）
- SFTP Server
- Storage media of which the sector size is 512 bytes or more is supported.
- SAN (fibre channel) can be used only when the driver is loaded in the boot environment.
- LTO is supported on ActiveImage Protector Server / Virtual / Cluster / IT Pro.
- The use of LTO on ActiveImage Protector Virtual is only supported for physical machines with HyperAgent installed.
- As for verified LTO device, please refer to Knowledge Base
- As for the supported destination storage when backing up in boot environment, please refer to Knowledge Base
ActiveImage Protector IT Pro Creator
CPU :
Pentium 4 or above
Main Memory :
2GB or above
Hard Disk :
1.5GB or more of available disk space
Internet Connection :
Required for update of the product
- If you use a proxy server for internet access, click on [?] and configure the proxy settings.
Screen Resolution :
1152 x 864 (XGA+) or above. Display scale is 100%.
Operating System :
Windows 10 (x64) version 1703 or later version of Windows Desktop OS, Windows Server 2019 or later version of Windows Server OS, Windows Server IoT 2019 / 2022 for Storage
Windows ADK:
ADK for Windows 10, Version 1709 or later
The following components are required:
- Deployment Tools
- Windows Preinstallation Environment（Windows PE）
If the Windows ADK for Windows 10 1809 or later was downloaded, please install the Windows Preinstallation Environment (Windows PE) from “Windows PE Add-on for the ADK”.
Others
System requirements for Deduplication are as follows :
- A volume with available space of 1% or more of the total volume size of the backup source is required as the working area other than the storage space for backup image files.
- CPU: Dual core processor or above (recommended)
- Main Memory: 8GB or above (recommended)
- Intel Itanium（IA-64）based systems are not supported.
Actiphy ImageCenter
Hardware
CPU：CPU with at least two cores is recommended.
Main Memory：2GB or more is required.
Hard Disk：200MB or more of available disk space is required.
－When creating a bucket－
- Main Memory：
16GB or more is recommended because when data writing to a bucket is delayed, the data in wait for writing are cached to memory. - Hard Disk：
A separate storage is required as the destination savinig backup image files. - Cache Device：
You are recommended to use a cache device when the backup data amount received from ActiveImage Protector client exceeds the write speed to the storage in which a bucket is created.
- The use of a device faster than the network interface used for receiving backup data enables you to suppress the decrease in the backup process speed on ActiveImage Protector client.
- Others：
When installing the product in cloud instance, please allow the following ports in the inbound settings.
– UDP 58240
Operating System
- Windows 10 / 11（x64）
- Windows Server 2016 or later Windows Server OS
- In the environment where a user account control feature is enabled, you will get a message prompting you to allow execution of the program. If you encounter this case, please press [Allow] and proceed with the wizard operation.
Others
- Intel/AMD based system is supported. Intel Itanium (IA-64) based system is not supported.
- Only Replication supports Version 302 Image files created by using ActiveImage Protector Version 7.5.x or earlier and password is set.
ActiveVisor
Hardware
CPU : Pentium 4 or above
Main Memory : 2048MB or more is required (4096MB or more is recommended)
Hard Disk : 1.44GB or more is required
Internet connection : Required for client management operation and updating the product
- If using a proxy server for internet access, go to [Site Configuration] and configure the proxy settings.
Screen Resolution : 1280×1024 or above is recommended
Operating System（to install the product）
- Windows 10 / 11（x64）
- Windows Server 2016 or later OS
- If User Account Control is enabled in desktop OS, etc., the program may ask for your permission to proceed with further operation.
If you get the prompt dialog, select [Allow] to proceed with the wizard operation.
Web Browser
The following Web browsers are supported for Web access :
- Google Chrome version 59 or later
- Microsoft Edge version 42 or later
- Apple Safari version 12 or later
Managed Agent Version
- ActiveImage Protector 2022 version 6.0.0.7292 or later
- ActiveImage Protector 2018 Update Update Version 5.1.11.6454 or later
Computer Security Settings
Please make sure that the settings are configured for computers as follows before starting management/data communication :
- Firewall Setting [Windows Management Interface (WMI)] option is enabled.
- Configure firewall setting for Group Policy [Allow inbound remote administration exception] option is enabled in [Network] – [Network Connection] – [Windows Firewall].
In order to push installation / uninstallation / updating ActiveImage Protector, please make sure of the following settings :
- Firewall Setting: Allow [File and Printer Sharing]
- Firewall settings are configured via Group Policy: Go to [Network] – [Network Connection] – [Windows Firewall] and enable [Allow inbound file and printer sharing exception].
HyperBoot
Hardware
Before using the hypervisor on the local computer, please make sure that the system requirements for the hypervisor are met.
Main Memory : 1024MB or more
Hard Disk : 400MB or more of available disk space is required.
- Please make sure that sufficient disk space is available, since the changes made after booting up an image are saved in install folder by default.
Internet Connection : Required to check for an update available
- If you use a proxy server for internet access, select [HyperBoot Setting] and configure the proxy setting.
Operating System
To install the product :
- Windows 10 / 11（x64）
- Supports Windows 10 only when using hypervisor configured on local host.
- Windows Server 2012 R2 or later
To boot up backup image files : OS supported to back up by using ActiveImage Protector
- Hyper-V and ESXi are supported to boot Linux system image.
Supported Hypervisor
- Microsoft Hyper-V：Windows Server 2012 R2 or later
- VMware vSphere ESXi：version 6.5 / 6.7 / 7.0 / 8.0（The free license version of ESXi host is not supported）
- Oracle VirtualBox：version 5 / 6 / 7